|• Dispatchers should help 9-1-1 callers identify victims in cardiac arrest and coach callers to provide immediate|
• Dispatchers should confidently give Hands-Only CPR instructions for adults who have had a cardiac arrest not
caused by asphyxia (as in drowning).
• If more dispatchers followed these processes, thousands of lives could be saved every year.
• Communities should regularly evaluate 9-1-1 emergency dispatchers’ performance and the overall emergency